Are churches and other non-profit organizations covered by the Do Not Call list?

The National Do Not Call Registry (NDNCR) prevents the vast majority of telemarketers from contacting people who register their phone number with the NDNCR. However, with that being said, not all organizations are included in the NDNCR block list. This includes companies with which you have an existing business relationship, as well as charities, religious groups, surveys and politicians.

Although most people may not consider a charity call or survey any different than a regular telemarketing call, the Do Not Call Registry does see a difference. Federal telemarketing laws do not cover non-profit organizations because survey researchers and companies making customer service calls are not selling a product or service or asking for a contribution.

Although these specific organizations are exempt from the National Registry, you can still try to get them to stop calling you by asking to be placed on their internal do not call list. Unfortunately, since these nonprofits are exempt from the NDNCR, they are not required to maintain an internal or organization-specific no-call list.

So if a charity ignores your request and calls you back, there’s really nothing you can do about it. The best way to avoid the call would be to simply ignore the call when the number is displayed on the caller ID. However, you should still request to be placed on their do not call list, as most nonprofits will maintain one to be courteous.

However, it is important to note that if a non-profit organization attempts to contact you through a for-profit marketer, they must maintain an internal do not call list to which you can request to have your phone number added. However, although they must have the company’s specific do not call list, they are still exempt from the National Registry and can call you until you specifically ask them not to.

Although you can’t file a complaint with the Do Not Call Registry when called by non-profit organizations, you can still prevent telemarketers from complaining your way to others who share your frustrations.

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